--------------------------------------- SHIPPING CHARGES --------------------------------------- -- DVD's & Books: $8.95 for the first item and $2.00 for each additional item. -- Shipping charge for all other items is listed on each individual item's listing. -- Shipping charges will be added to each order when the order is processed at our offices. -- Shipping charges typically do not show up on order confirmation. --------------------------------------- We ship to the continental 48 states for this rate. --------------------------------------- When shipping outside of the continental United States, the buyer is responsible for actual shipping charges. ---------------------------------------- -- For shipping to Canada, HI, AK, PR, and all other locations call 1-877-431-4487, or email us at info@baseball2u. -- Make sure to include item number and your postal code. -------------------------------------- For Order Status/Tracking Numbers Call Toll Free: 1-877-431-4487 or email us at info@baseball2u.com. -------------------------------------- < Coachesbest.com is a division of Nedco Sports, a fully licensed sporting goods company established in 1999 and located in Boaz, Alabama. We have a full time staff that can answer your questions by email or phone. -------------------------------------- Contact Information: -------------------------------------- Nedco Sports Products PO Box 848 200 Elizabeth Street Suite 468 Boaz, AL 35957 -------------------------------------- Voice: 877-431-4487 Fax: 256-593-9927 email: info@baseball2u.com Office hours: 8-5 CST M-F -------------------------------------- Payment Options -------------------------------------- -- We accept Visa, MasterCard, Discover, cashiers checks, personal checks, money orders and school or organization purchase orders. Personal checks must clear before shipment. -- We accept PAYPAL at baseballguy@charterinternet.com. -------------------------------------- NOTE: Alabama residents are subject to state taxes. br> You can also fax an order form to 1-256-593-9927 with credit card information. -------------------------------------- Purchase Orders -------------------------------------- -- Orders can be submitted (via mail or fax) with a valid purchase order and will be billed to your school or organization. -- Please include a contact person at the school or organization who can verify the purchase order number. -------------------------------------- Guarantees and Return Policies -------------------------------------- -- All training products carry a 100% 90 Day Money-Back Guarantee. -- Books, videos & DVD's may not be returned. -- Damaged items will be replaced with the same title. -------------------------------------- -- Products are normally shipped the following business day. -- We ship via First Class Mail or UPS. Delivery takes another two to five business days depending on your location. -------------------------------------- Privacy Policy -------------------------------------- -- Any information provided by customers will be used solely to fill orders and receive payment. -- Customer information is never sold, traded or provided to anyone for any other purpose. -------------------------------------- How safe is online shopping? -------------------------------------- -- Online shopping is the most convenient method of shopping today! -- There has been a lot of media hype about identity theft and security but the fact is that shopping online is no less safe than ordering over the phone, through a catalog or even making a purchase at your local department store. -- All types of companies must process credit card transactions over the phone lines just like internet companies. -- So why are there reports of security problems? -- The problem is that hackers use the internet to break into databases and steal credit card numbers. -- These databases exist at all companies that accept credit card payments for any merchandise or service. -- Our store uses Yahoo! software which deletes credit card numbers from the database 30 days after your purchase! -- Also, Yahoo! is one of the safest and most secure technology companies in the world. -- That's why we chose Yahoo! to host our store. --------------------------------------